Privacy Policy
This policy explains what information ZYM Labs collects through this website, how it is used, and the choices available to you.
This document is a working draft. Its effective date and final review are still to be confirmed.
Information We Collect
Visitors may browse most of the website without directly providing personal information.
When someone submits a project enquiry or contacts ZYM Labs, the following may be collected:
- Name
- Email address
- Company or organization
- Country
- WhatsApp or telephone number, when voluntarily provided
- Preferred contact method
- Project type, requirements, goals, timeline and budget information
- Files, briefs or links voluntarily submitted
- Other information included in the message
Visitors should not submit confidential, sensitive or legally restricted information through the initial enquiry form.
How We Use Information
Information may be used to:
- Review and respond to an enquiry
- Understand project or business requirements
- Arrange meetings and follow-up communication
- Prepare recommendations, estimates or proposals
- Maintain records of business conversations
- Protect the website against spam, misuse and security threats
- Comply with applicable legal obligations
Information submitted for a project enquiry will not automatically be added to a marketing mailing list.
Basis for Processing
Depending on the circumstances and applicable law, information may be processed:
- With consent
- To respond to a request or take steps before entering an agreement
- For legitimate interests such as operating, securing and improving the website
- To comply with legal obligations
Where processing depends on consent, the individual may withdraw it by contacting ZYM Labs.
Analytics
The website may use Cloudflare Web Analytics to understand general website traffic and performance.
Cloudflare Web Analytics is designed to provide aggregated analytics without using cookies, local storage or individual visitor fingerprinting for analytics purposes.
ZYM Labs does not use website analytics to make automated decisions about individual visitors.
Service Providers
ZYM Labs may use third-party services to operate the website and respond to enquiries, including:
- Hostinger for website hosting
- Cloudflare for privacy-focused analytics, security and WhatsApp redirection
- Web3Forms for delivering project enquiry form submissions by email
- Cal.com for optional meeting scheduling
- An email provider for business communication
- WhatsApp or Meta services when a visitor chooses WhatsApp
These providers may process information in countries outside the visitor's own. Their handling of information is also governed by their respective policies and terms.
Data Retention
Unsuccessful or inactive project enquiries may ordinarily be retained for up to 12 months after the last meaningful communication.
Information connected to an active client relationship may be retained longer when needed for project delivery, accounting, contractual records, dispute handling or legal compliance.
Information will be deleted or anonymized when no longer reasonably required, subject to applicable obligations.
Data Security
Reasonable technical and organizational measures will be used to protect information against unauthorized access, loss, misuse or disclosure.
No online transmission or storage method can be guaranteed completely secure. Sensitive credentials, financial information and confidential business data should not be submitted through the initial form.
Choices and Rights
Depending on location and applicable law, an individual may have the right to:
- Ask what personal information is held
- Request correction
- Request deletion
- Withdraw consent
- Object to or restrict certain processing
- Request a portable copy of eligible information
- Raise a concern with an appropriate authority
Requests may be submitted to hello@zymlabs.in. Identity verification may be required.
External Links
The website may link to third-party websites and services. ZYM Labs does not control those services and is not responsible for their privacy practices.
Children's Privacy
The website and project-enquiry services are intended for businesses and adults. ZYM Labs does not knowingly seek personal information from children.
Changes to This Policy
The Privacy Policy may be updated when the website, services or legal requirements change. The latest version will appear on the website with its effective date.
Privacy Contact
- Website operator: Zakariya Deshmukh
- Brand: ZYM Labs
- Location: India
- Email: hello@zymlabs.in
Email is the contact route for privacy requests, data-rights requests and legal notices. The public WhatsApp number is not published in page content; contact by WhatsApp is offered through the routed link described in section 13.
This draft requires a final review immediately before launch.